This was my best car buying experience ever. Steve Garner is a true professional and an all around nice guy. He is very proud and knowledgeable of the brand. Steve was never pushy and let us go at the pace we were comfortable. Once we entered their facilities, we were welcomed and treated like VIPs. Our new vehicle’s options were explained to us, detailed, full tank of gas. Steve explained the VIP program and the service department offerings. Jabin Smyth in finance (the room everyone dreads) was also professional and genuine.
When I think of buying a car I think of Steve Garner because I know I will get the best deal and best customer service.
Always a delight to deal with!
Customer service is superb
I will be buying my next car from them for sure they are the best hands down and really helpfull throghout the whole process -
The staff is great! It was a pleasant, no pressure buying experience! Elizabeth and Kendrick are great! I was stressed out from a car accident and Elizabeth insured this was one less thing I had to worry about.
We purchased a 2018 Chevy Silverado LTZ and we love it! Ryan H. is the BEST! This is our 2nd time working with him and we couldn't be more pleased! He is like a member of our family now. He goes out of his way to get it done! He's professional, efficient and he listens! Thank you Ryan again for everything!
Traded in pu and bought newer used one. In and out in about 1 hour. Info I got by phone was accurate to what I found on arrival. Didn't care for repeated warranty pitch but I'm sure it is required. Very good experience.
Chris Emery made buying a car seamless and stress free! I would recommend calling him if you are in the market for a new or used vehicle.
This is my 4th vehicle purchase from Patterson Mercedes, and I haven'tbeen disappointed with a single one. Chris Emery sold me 2 of them, and I'm looking forward to buying another from him. From start to finish the experience was enjoyable. Chris is a great person to work with, he knows his vehicles, is helpful and listens to his customers! Being the 2nd Mercedes I have bought from Chris I have had the chance to see just how the service "after the sale" is by him. And it has been excellent. As I write this review I have been TRYING to ...
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